Integrating the 7Ps Marketing Mix and Marketing 6.0 for Small and Medium-Sized Accounting Firms

Main Article Content

Sarinya Tipayanont
Trakuch Jitwattanakorn
Wongwit Muenthep

Abstract

This academic article aims to explore the integration of the 7Ps marketing mix and the Marketing 6.0 concept for small and medium-sized accounting firms through a literature synthesis approach. The study focuses on identifying strategic directions that enhance professional image, build credibility, and establish long-term client relationships, enabling accounting firms to transition from being technical service providers to strategic partners that support the sustainable growth of SMEs. Traditional marketing strategies alone are insufficient for maintaining long-term competitiveness amid the economic, social, political, and technological pressures of the modern environment. Recent studies by the Hinge Research Institute (2025) and Kitces (2024) confirm that digital strategies such as artificial intelligence (AI), search engine optimization (SEO), and social media optimization (SMO) are crucial tools for fostering growth by increasing both the quantity and quality of organic website traffic and enhancing social media performance. Moreover, webinars and content creation serve as key mechanisms for establishing thought leadership and professional credibility. By leveraging the 7Ps marketing mix and the Marketing 6.0 framework, this article proposes a brand value proposition.

Article Details

How to Cite
Tipayanont, S., Jitwattanakorn, T., & Muenthep, W. (2025). Integrating the 7Ps Marketing Mix and Marketing 6.0 for Small and Medium-Sized Accounting Firms. Journal of Organizational Management and Social Development, 5(2), 223–234. retrieved from https://so17.tci-thaijo.org/index.php/JOMSD/article/view/1544
Section
Academic Article

References

เอกวิทย์ ผลิผล และไกรวิทย์ หลีกภัย. (2568). ทักษะวิชาชีพและการพัฒนาความรู้ความสามารถของเจ้าหน้าที่บัญชีภาครัฐที่ส่งผลต่อคุณภาพข้อมูลทางการบัญชีของหน่วยที่เบิกเงินจากสำนักงานคลังจังหวัดในสังกัดกองทัพบก. วารสารสังคมศาสตร์ปัญญาพัฒน์, 7(3), 487–502.

จันทิมา อุ้มชูวัฒนา. (2554). ปัจจัยที่ใช้พิจารณารับงานทำบัญชีของสำนักงานทำบัญชีในเขต กรุงเทพมหานคร. (บัญชีมหาบัณฑิต, มหาวิทยาลัยธรรมศาสตร์).

นภัสสินี เปรื่องการ. (2562). ปัจจัยที่มีผลต่อการเลือกใช้บริการสํานักงานบัญชีของ ธุรกิจขนาดกลางและขนาดย่อม (SMEs) ในเขตภาคกลาง. (บัญชีมหาบัณฑิต, มหาวิทยาลัยศรีปทุม).

Alalwan, A. A. (2021). Digital marketing adoption and success: Evidence from the professional services industry. Journal of Business Research, 132, 763–772.

Cialdini, R. B. (2001). The science of persuasion. Scientific American, 284(2), 76-81.

Dwivedi, Y. K., Hughes, L., Baabdullah, A. M., Ribeiro-Navarrete, S., Giannakis, M., Al-Debei, M. M., Wamba, S. F. (2021). Artificial intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management, 57, 101994.

Edvardsson, I. R., Durst, S., & Oskarsson, G. K. (2020). Strategic outsourcing in SMEs. Journal of small business and enterprise development, 27(1), 73-84.

Gusick, K. (2025). From adviser to thought leader building visibility in a crowded market: A thoughtful marketing strategy can lead to greater trust and a stronger firm. Journal of Financial Planning, 38(8), 32.

Hinge Research Institute. (2025). High Growth Study 2025: Marketing strategies of professional services firms. Reston, VA: Hinge Research Institute,

Iglesias, O., & Ind, N. (2020). Towards a theory of conscientious corporate brand co-creation: the next key challenge in brand management. Journal of Brand Management, 27(6), 710.

Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of marketing, 57(1), 1-22.

Keller, K. L. (2013). Strategic Brand Management: Building Measuring, and Managing Brand Equity, Global Edition (4th ed.). Edinburgh: Pearson Education.

Kitces (2024). Advisor and accounting firm marketing study: Insights on client acquisition and costs. Michael Kitces Research.

Kotler, P., & Keller, K. L. (2016). Marketing management. (15th ed.). Edinburgh: Pearson Education.

Kotler, P., Kartajaya, H., & Setiawan, I. (2017). Marketing 4.0: Moving from Traditional to Digital. New Jersey: John Wiley & Sons.

Kotler, P., Kartajaya, H., & Setiawan, I. (2021). Marketing 5.0: Technology for humanity. New Jersey: John Wiley & Sons.

Kotler, P., Kartajaya, H., & Setiawan, I. (2023). Marketing 6.0: The future is immersive. New Jersey: John Wiley & Sons.

Kotler, P., Kartajaya, H., & Setiawan, I. (2025). Marketing 6.0: Human-centric marketing in the AI era. New Jersey: John Wiley & Sons.

Schmitt, B. (2019). From atoms to bits and back: A research curation on digital technology and agenda for future research. Journal of Consumer Research, 46(4), 825-832.

Tarsakoo, P., & Charoensukmongkol, P. (2019). Contribution of marketing capability to social media business performance. ASEAN Journal of Management and Innovation, 6(1), 75-87.

Wan, Y. (2023). Investigating the impact and effectiveness of digital marketing on brand awareness, sales and customer engagement. In Proceedings of the 2nd International Conference on Financial Technology and Business Analysis (pp. 146-152). Oxford: ICFTBA.