Efficiency Revenue Collection of Local Government Organizations, Case Study of Thung Khao Luang District Roi Et Province

Abstract

The objectives of this research are 1) to study the efficiency of revenue collection of the Thung Khao Luang Subdistrict Administrative Organization, 2) to study factors affecting the efficiency of revenue collection of the Thung Khao Luang Subdistrict Administrative Organization, and 3) to study ways to increase the efficiency of revenue collection at the Thung Khao Luang Subdistrict Administrative Organization, Thung Khao Luang District, Roi Et Province. This study used mixed methods research, quantitatively using questionnaires from 51 people representative of the Thung Khao Luang District and in-depth interviews with 15 key informants, including the president of the administrative organization subdistrict division, Subdistrict Administrative Organization Permanent Secretary, Finance Department Head and Revenue Collection Officer of Thung Khao Luang District Local Administrative Organization Roi Et Province. The results of the study found that: 1) Efficiency in revenue collection of the Thung Khao Luang District Local Administrative Organization Roi Et Province, Overall, it is at a high level. When considering each item, it was found that the item with the highest average value was accuracy and completeness in revenue collection. Consider the worthiness of revenue collection expenses and inspection measures respectively. 2) Factors affecting the efficiency of revenue collection of local government organizations Thung Khao Luang District Roi Et Province, Overall, it is at a high level. 3) The guideline for improving the efficiency of revenue collection is that executives should have a policy to improve the revenue collection system to reduce the process, the tax map information system and property registration are applied in the revenue collection system under equal service standards. And continuously create knowledge and understanding for the public regarding tax payment.