Guidelines for developing Emergency Medical Rescue (EMS) services: A case study of Khok Sanga Subdistrict Administrative Organization, Phon District, Khon Kaen Province

Abstract

The objectives of this research are 1) to study the management of Emergency Medical Rescue Vehicle (EMS) services of operators and service recipients in the Emergency Medical Rescue Vehicle (EMS) service, 2) to study the problems of Providing emergency medical rescue vehicles (EMS) for operators and service recipients in the emergency medical rescue vehicle (EMS) service and 3) to study guidelines for developing emergency medical rescue vehicle (EMS) services of Khok Sanga Subdistrict Administrative Organization, Phon District, Khon Kaen Province This study is qualitative research. There were 29 key informants in total. The tools used to collect data were semi-structured interviews. and analyzed the data descriptively. The results of the study found that 1) Management of emergency medical rescue vehicle (EMS) services of operators and service recipients in the emergency medical rescue vehicle (EMS) service found that (1) there was system management Reporting incidents in the emergency medical rescue vehicle service by calling to report the incident to the Emergency Medical Command Center 1669, (2) Radio communications are used to coordinate and receive notification of incidents from Phon Hospital. and Emergency Medical Command Center 1669 in communications and public relations, (3) Rescue personnel are regularly sent to receive training to gain expertise in helping injured people and patients. 2) Most of the problems revolve around giving incorrect information to the patient or injured person to the staff and there are problems in communication, such as contracts, communication is not very good, problems in public relations are still small and not thorough. 3) Guidelines for developing emergency medical rescue services (EMS) found that officials must go out and recommend that people call to report incidents to the command center 1669 and that community participation in notifications must be developed correct cause.