The Satisfaction in Development of Facilities to Accommodate the Elderly Tourists: A Case Study of Rong Suea Ten Temple
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Abstract
The objective of this research is to study the level of satisfaction in the development of facilities to accommodate the elderly tourists in Rong Suea Ten Temple, Muang District, Chiang Rai Province. The data was collected by distributing a questionnaires of 381 elderly and disabled tourists. Data were analyzed by using the instant statistical analysis program to describe percentage, frequency, standard deviation, and content analysis
The study indicated that the elderly tourists who come to use the facilities in Rong Suea Ten Temple, Mueang District, Chiang Rai Province were mostly female. They are between 60-65 years old, married, and general contractor. Most of the respondents were satisfied with the use of the facilities at Rong Suea Ten Temple in Mueang District, Chiang Rai Province, at a high level. The most satisfied was toilets, ramps and car parks. The manager of Rong Suea Ten Temple can use the result of this research to improve tourist attractions to be more ready to accommodate the elderly tourists who tend to increasingly in the future and creating a good image for tourist attractions. Railing need to be improved in first priority because there is not enough to facilitate elderly tourists, followed by signs or symbols to showing facilities because the temple does not have signboards showing map data within tourist attractions.
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