A study of characteristics of graduates in a master’s degree in ELT based on the Thai Qualifications Framework (TQF): Employer satisfactions

Anongnad Petchprasert

doi:10.62819/jel.2026.2192

Authors

Anongnad Petchprasert Ramkhamhaeng University, Bangkok, Thailand

DOI:

https://doi.org/10.62819/jel.2026.2192

Keywords:

employer satisfaction, English language teaching, graduate competencies, learning outcomes, Thai Qualifications Framework for Higher Education

Abstract

The Thai Qualifications Framework for Higher Education has competencies and skills as required by the labor market. In response to the needs of the job markets and the quality assurance in higher education, the purpose of this study was to determine how satisfied employers were with their staff’s characteristics based on the Thai Qualifications Framework after graduating from the targeted university in Thailand. The participants were 19 employers and supervisors of the graduates. This descriptive survey study collected data through an online questionnaire asking the levels of satisfaction with the learning outcomes across all aspects, including ethics and morals, knowledge, cognitive skills, interpersonal skills and responsibility, numerical communication and information technology skills. The descriptive statistics used in this study were mean and standard deviation. The results showed that a majority of the participants were highly satisfied with their staff who graduated with a Master’s degree in English Language Teaching. The results demonstrated the high levels of satisfaction in ethics and cognitive skills as they expressed dedication, professional integrity, and strong problem-solving skills.

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