The impact of job position on English communication problems in the construction industry: A case study of Phuket

Netchanok Chanatong; Jarunee Khongkun; Dittaporn  Kaewmuneechoke

doi:10.62819/jel.2026.2355

Authors

Netchanok Chanatong Phuket Rajabhat University, Phuket, Thailand
Jarunee Khongkun Phuket Rajabhat University, Phuket, Thailand
Dittaporn Kaewmuneechoke Phuket Rajabhat University, Phuket, Thailand

DOI:

https://doi.org/10.62819/jel.2026.2355

Keywords:

English for Specific Purpose, construction industry, Phuket, English communication

Abstract

English language proficiency has become increasingly important in Thailand's construction industry, particularly in Phuket, where tourism growth has driven foreign investment and international projects. This study had two aims. The first was to identify the English communication problems faced by employees in Phuket's top 10 construction companies. The second was to determine whether these problems varied across job positions. A quantitative survey of 65 employees, including administrators, engineers, foremen, and architects, was conducted using a structured questionnaire validated with the Index of Item-Objective Congruence (IOC). The results revealed that speaking was the most problematic skill, followed by writing, reading, and listening respectively. The ANOVA revealed no statistically significant differences across job positions (F = 0.871, p = 0.461), indicating that challenges are widespread throughout the organization. These findings highlight the need for ESP-informed training programs that address all four language skills and reflect the specific communicative demands of each occupational group.

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