Model for Personnel Development of the State Enterprise Policy Office

Abstract

This independent study aimed to examine: 1) the personnel development of the State Enterprise Policy Office (SEPO), 2) the effectiveness of SEPO's personnel development, and 3) the suitable model for SEPO's personnel development. The research utilized mixed methods, including both qualitative and quantitative approaches. For the qualitative research, interviews were conducted with 15 key informants. For the quantitative research, data were collected from 129 SEPO personnel using a set of questionnaires. The statistics used included frequency, percentage, mean, standard deviation, and Pearson’s Correlation Coefficient.
Research results: 1) the personnel development was found to be at a high level on average (x̅ =4.08). SEPO provided full support for its personnel to continuously develop the skills needed for their work. SEPO trainers taught their juniors to think critically, analyze, and solve problems. Through study tours, SEPO supported its personnel in visiting places to gain knowledge and experience, enhancing their work effectiveness. 2) The effectiveness of personnel development was found to be at a high level on average (x̅= 4.01). In terms of work quality, SEPO personnel were able to perform their tasks precisely and produce effective work. Regarding work results, the personnel were able to prioritize tasks effectively. In terms of work success, SEPO personnel showed enthusiasm in achieving goals. For work creation, the personnel developed new methods that resulted in high-quality outcomes. 3) For the suitable model for personnel development, SEPO has strengthened its support for appropriate training, study, and teaching. This ensures that personnel have adequate knowledge and understanding to perform their jobs effectively. Consequently, the work has been carried out smoothly and creatively. Personnel have demonstrated problem-solving abilities and independent decision-making. They also exhibited strong interpersonal skills, contributing to a positive office atmosphere, making SEPO a happy organization for all personnel