SMART PUBLIC MANAGEMENT FOR DRIVING SUSTAINABLE DEVELOPMENT GOALS (SDGS): THE ROLE AND PRACTICES OF PUBLIC SECTOR ORGANIZATIONS IN NAKHON SI THAMMARAT PROVINCE

Abstract

        This study explores the use of smart public management to advance the Sustainable Development Goals (SDGs) in public sector organizations. Although both concepts are of global importance, there is a lack of in-depth understanding of their practical integration, especially in a local context. This qualitative case study therefore aims to explore the roles and practices of public sector organizations in Nakhon Si Thammarat province in using smart public governance to implement the SDGs. The research used purposive sampling to collect data from 23 key informants through in-depth interviews and document analysis. The data was then subjected to qualitative content analysis to identify key themes.

      The results show that smart public administration is a strategic tool that enables a data-driven approach to policy formulation and efficient resource management. In addition, the study found that technology plays an important role in improving collaboration and integrating the SDGs into the core missions of these organizations. However, the study also identified key enablers of SDG implementation, such as leadership support and staff digital skills, as well as significant barriers, including budget constraints and staff resistance to change.

      This study concludes that the success of integrating smart public management for sustainable development is highly dependent on a nuanced understanding of the local context and organizational readiness. The results provide valuable insights for policy makers, helping them to improve local governance and drive sustainable development more effectively.