This is an outdated version published on 2026-04-29. Read the most recent version.

Organizational Management in the Digital Era: Approaches, Strategies, and Challenges

Authors

  • ชวลิต อ่อนบุญมี โรงเรียนเมืองพญาแลวิทยา

Keywords:

การบริหารองค์กร, ยุคดิจิทัล, การเปลี่ยนผ่านดิจิทัล, ผู้นำดิจิทัล, นวัตกรรม

Abstract

This academic article aims to examine organizational management in the digital
era, focusing on the transformation of business environments driven by digital technologies.
Organizations must adapt their structures, processes, and cultures to remain competitive and
sustainable. The study covers key concepts such as digital transformation, the application of
information technology in decision-making, workforce skill development, and leadership roles
in the digital age.
The findings indicate that successful organizations in the digital era demonstrate
agility, data-driven decision-making, and continuous innovation. Key challenges include
resistance to change, cybersecurity risks, and digital skill gaps.
The study concludes that effective organizational management in the digital era
requires integration of technology, human resources, and strategic planning to achieve
competitive advantage and long-term sustainability.

Downloads

Download data is not yet available.

References

Akter, S., Bandara, R. J., Hani, U., Wamba, S. F., Foropon, C., & Papadopoulos, T. (2022). Analytics-based decision-making for service systems: A qualitative study and agenda for future research. International Journal of Information Management, 62, 102434. https://doi.org/10.1016/j.ijinfomgt.2021.102434

Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2020). Digital business strategy: Toward a next generation of insights. MIS Quarterly, 44(1), 1–20.

Bocken, N., & Geradts, T. (2020). Sustainable business model innovation: The role of digitalization. Journal of Cleaner Production, 258, 120786. https://doi.org/10.1016/j.jclepro.2020.120786

Denning, S. (2018). The age of agile: How smart companies are transforming the way work gets done. AMACOM.

Farias-Gaytan, S., Aguirre-Urreta, M. I., & Mejia-Trejo, J. (2023). Digital transformation and firm performance: The role of digital capabilities. Humanities and Social Sciences Communications, 10(1), 1–10. https://doi.org/10.1057/s41599-023-01875-9

Hannan, M. T. (2023). Development of digital transformation in organizations: Implications for innovation and performance. Journal of Business Research, 158, 113-125

Kane, G. C., Phillips, A. N., Copulsky, J., & Andrus, G. (2019). The technology fallacy: How people are the real key to digital transformation. MIT Press.

Kane, G. C., Phillips, A. N., Copulsky, J., & Andrus, G. (2021). The technology fallacy: How people are the real key to digital transformation. MIT Press.

M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022

Marino-Romero, L., & Folgado-Fernández, J. A. (2024). Digital transformation and business model innovation: A systematic review. South African Journal of Business Management, 55(1), 1–12.

Microsoft. (2025). How real-world businesses are transforming with AI. Retrieved from https://blogs.microsoft.com

McKinsey & Company. (2021). The state of AI in 2021. Retrieved from https://www.mckinsey.com

McKinsey & Company. (2022). The state of AI in 2022—and a half decade in review. Retrieved from https://www.mckinsey.com

OECD. (2019). OECD skills outlook 2019: Thriving in a digital world. OECD Publishing. https://doi.org/10.1787/df80bc12-en

Rigby, D. K., Sutherland, J., & Takeuchi, H. (2020). Embracing agile. Harvard Business Review, 98(3), 40–50.

Tidd, J., & Bessant, J. (2020). Managing innovation: Integrating technological, market and organizational change (7th ed.). Wiley.

Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein,

Vial, G. (2021). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 30(2), 101-112. https://doi.org/10.1016/j.jsis.2020.101626

World Economic Forum. (2020). The future of jobs report 2020. https://www.weforum.org/reports/the-future-of-jobs-report-2020

World Economic Forum. (2023). The future of jobs report 2023. Retrieved from https://www.weforum.org/reports/the-future-of-jobs-report-2023

Downloads

Published

2026-04-29 — Updated on 2026-04-29

Versions

How to Cite

อ่อนบุญมี ช. (2026). Organizational Management in the Digital Era: Approaches, Strategies, and Challenges. Kaonawat Academic Journal, 1(2), 55–62. retrieved from https://so17.tci-thaijo.org/index.php/KAJ/article/view/2332

Issue

Section

Academic Article

Categories