PERSONNEL’S QUALITY OF LIFE DEVELOPMENT FOR WORK PERFORMANCE OF TALING CHAN DISTRICT OFFICE IN BANGKOK

Abstract

The objectives of this research are: 1. To study the level of quality of life in the performance of personnel at Taling Chan District Office, Bangkok; 2. To compare the opinions of personnel on the quality of life in their work at Taling Chan District Office, Bangkok by personal factors; and 3. To study ways to improve the quality of life in the work of personnel at Taling Chan District Office, Bangkok.

               The research methodology is integrated, using exploratory research from a sample of personnel at Taling Chan District Office, Bangkok. Two hundred forty-nine people out of a population of 657 were selected. The data were analyzed by determining frequency, percentage, mean, and standard deviation. The F-value test was conducted using a one-way analysis of variance. When differences were identified, pairwise mean differences were compared with the least significant difference method. Qualitative research was also conducted using in-depth one-on-one interviews with 7 key informants, and the data were analyzed by descriptive content analysis.

               The Objectives of this research were:

1. The quality of working life of personnel at Taling Chan District Office, Bangkok as a whole was moderate (=3.37, S.D.=0.32). When classified into individual aspects, it was found that the nature of work beneficial to society had the highest mean (=3.41, S.D.=0.44), while adequate and fair remuneration had the lowest mean (=3.33, S.D.=0.44).
2. The results of comparing the opinions of personnel on the quality of working life by individual factors revealed that personnel of different ages, positions, and lengths of service had no difference in opinion, thus rejecting the research hypothesis. However, personnel of different genders and education levels showed a statistically significant difference in opinion at the 0.05 level, thus accepting the research hypothesis.
3. Guidelines for Improving Work-Life Quality at Taling Chan District Office, Bangkok: (1) Ensure fair compensation and benefits while promoting life skills based on the sufficiency economy philosophy.(2) Provide a safe, health-promoting work environment for staff and the public. (3) Offer systematic training and skill development, including volunteer service skills. (4) Support learning and training, and design career structures for advancement and equity. (5) Promote teamwork and ethical conduct for the greatest benefit of the public. (6) Encourage democratic participation and staff input in organizational decisions. (7) Foster work-life balance using sufficiency economy and Brahmavihara principles. (8) Encourage socially beneficial work, including Dhamma practice, off-site learning, and volunteer service.