SOCIAL IMPACT ASSESSMENT FROM TRAINING COURSE ON CORPORATE SOCIAL RESPONSIBILITY (CSR), BY THE THAMMASAT TRAINING UNIT

Abstract

This research aimed to evaluate the social impact of a corporate social responsibility (CSR) training program and to explore strategies for enhancing the program. A mixed-methods approach, combining quantitative and qualitative methods, was employed to gather comprehensive data from 166 participants and key informants. The results revealed that since 2018, 282 participants have successfully applied their knowledge from the training at various levels, from individual to international. Consequently, a significant number of CSR projects, totaling 288, have been initiated across 37 provinces, with an estimated additional 166 projects planned for 34 provinces. The positive impacts of the training program were evident at individual, organizational, community, and societal levels. For instance, participants gained greater recognition within their organizations due to their ability to plan projects based on a solid understanding of CSR principles. Moreover, this has helped to reduce conflicts between industries and communities, and improve environmental, economic, and social management.