Accountability of local government organizations in the digital age
Keywords:
Accountability, Local Government, Digital Era, Good GovernanceAbstract
This article aims to analyze and propose strategies for enhancing accountability in local government organizations in the digital era. It examines the evolution of accountability in public administration, from Bureaucratic Accountability to Managerial, Democratic, and Digital Accountability, and its integration with Good Governance principles.The study identifies key dimensions of digital accountability, including Information Transparency, Auditability, Responsiveness, and Trustworthiness, and introduces a new concept, “Accountability Intelligence”, which integrates technology, data, and ethical consciousness to strengthen accountability in local government.
Practical guidelines are proposed at policy, organizational, and citizen levels, such as the establishment of Open Local Data, development of Digital Leadership for local administrators, and promotion of Digital Citizenship, aligned with Thailand’s 20-Year National Strategy and Digital Government policies.
The findings suggest that integrating technology with governance principles, enhancing leadership learning, and promoting citizen participation can create local government organizations that are transparent, accountable, and responsive to public needs in the digital age.
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