The KI-DEAL framework: An integrated approach to public sector innovation and knowledge management for local government development in the digital era

Abstract

This academic article presents an integrated conceptual framework between public sector innovation and knowledge management to drive the development of Thai public organizations in the digital era. The study aims to (1) analyze the theoretical relationship between public sector innovation and knowledge management, (2) synthesize an integrated framework suitable for Thai local government contexts, (3) propose practical implementation approaches, and (4) identify success factors and barriers. The study employs critical document analysis and conceptual synthesis from international literature and Thai contexts. The findings reveal that public sector innovation and knowledge management are inextricably linked, with knowledge management serving as a critical foundation for creating innovation, while innovation is the outcome of creative knowledge utilization. The article proposes the "KI-DEAL Framework" (Knowledge Innovation - Digital Era Adaptive Learning), which comprises six key dimensions: (1) Knowledge Creation and Acquisition, (2) Knowledge Storage and Access, (3) Knowledge Sharing and Transfer, (4) Knowledge Application for Innovation, (5) Organizational Learning Culture, and (6) Digital Technology as Enabler. Critical success factors include leadership commitment, resource support, digital infrastructure, and appropriate incentive systems. Major barriers encompass bureaucratic structures, silo-based work culture, limited digital skills, and resistance to change. This article has significant implications for both theory and practice in enhancing the efficiency and innovation of Thai public sector organizations.